Night Care
Waking or sleeping nights, arranged quickly.
Palliative and End-of-Life Care at Home in Derbyshire and Staffordshire
Most people would rather be at home at the end of their life. With the right support in place, that is usually possible. We work alongside district nurses and hospice teams across Derbyshire and Staffordshire.
If you need care in the next day or two, please call. It is quicker than any form.
CQC rated Good
Regulated, inspected and open about our report
Care can start quickly
Often within a day or two, including after a discharge
Days, nights or 24 hour care
Support that can increase as things change
We work with your nurses
Alongside district nurses, GPs and hospice teams
Care at home, for as long as it is wanted
Our carers focus on comfort, dignity and calm. Keeping someone clean and comfortable, managing the practical side of the day, and being a steady presence in the house.
We are not a nursing service. Symptoms and medication are managed by the district nurses, the GP and the palliative care team, and we work alongside them so everyone is following the same plan.
What we provide is the day-to-day care that makes staying at home possible: personal care, help with eating and drinking for as long as it is wanted, and someone in the house so a family can rest.
What palliative care at home includes
Every situation is different, and the plan is agreed with you and with the nursing team. It usually covers:
- Personal care focused on comfort and dignity, at the person's pace
- Help with washing, dressing, mouth care and keeping skin comfortable
- Support with turning and positioning, as advised by the nurses
- Help with eating and drinking, for as long as it is wanted
- Medication prompts where they are set out in the care plan
- Keeping the room, the bedding and the laundry fresh
- Practical help around the house so the family can be present
- Quiet company, and time so nobody has to sit alone
- Daytime visits, waking nights or continuous care as things change
- Working closely with district nurses, the GP and the hospice team
If you need help tonight
We are a home care provider and our office is not open around the clock. If something has changed and you need help now, these are the right numbers.
- Medical emergency
- 999
- Urgent medical advice, day or night
- 111
- District nurses or hospice advice line
- the number on your care plan or hospice paperwork
- Marie Curie Support Line, free
- 0800 090 2309
- Cruse Bereavement Support
- 0808 808 1677
If you are already under a palliative care team, their advice line should be your first call. They will know the situation.
Who this care is for
Someone who wants to stay at home
Where the wish is to be in their own bed, in their own house.
A family who cannot manage alone
Where the care needed has outgrown one person.
Someone home from hospital
Where care needs arranging quickly, within a day or two.
A family carer who has not slept
Where the nights have become impossible.
How we deliver this care
Calm above everything
Unhurried, quiet, and never a sense of a schedule pressing on the room.
The same faces
A small team who know the person and the household, not a rota of strangers.
Wishes written down and followed
Where someone wants to be cared for, and how, is recorded and respected.
Joined up with the nurses
We follow the clinical plan and tell the team promptly when something changes.
Support that can grow overnight
From daily visits to waking nights or continuous care, often within hours.
Support for the family
Families take on a great deal at this point, and much of it is invisible. Broken nights, lifting, worrying about getting it wrong, and rarely being able to leave the house.
Our carers take the practical weight so you can spend the time as you want to spend it. That might mean we do the personal care while you sit and talk, or that we take the nights so you sleep.
You can ask us anything, including the things that feel difficult to ask the nurses. If we do not know, we will say so and find out.
Nights, and care that does not stop
Nights are usually what breaks a family. Getting up every hour, listening out through the wall, or sitting up because nobody can face the alternative.
We provide waking nights, where a carer is awake and with you through the night, and continuous care where support is needed at all hours. Cover can often be arranged within a day.
If things change quickly, tell us. Increasing care at short notice is a normal part of this work, not an exception we grudgingly make.
Afterwards
When someone dies, our carers do not simply stop and disappear. If we are with you, we will help with the immediate practical things and stay until you have someone with you.
In the days afterwards we withdraw gently, sort out anything outstanding, and we are happy to talk if it helps. Cruse Bereavement Support, on 0808 808 1677, is there for longer term support.
Regulated and accountable
CQC rated Good, with our report published in full.
Experienced in this work
Carers who have done this before and know how to be in a house at this time.
Local team
Based in Derby, covering Derbyshire and Staffordshire, so we can get to you quickly.
Services that often work alongside this
Live-in Care
One carer in the home, so support is always there.
Respite Care
Cover so a family carer can sleep or step away.
Talk to our care team
If care is needed in the next day or two, please call. It is far quicker than a form and we can tell you straight away what is possible.
03330 529 800- Monday to Friday:
- 9:00am to 5:00pm
- Saturday:
- 9:00am to 1:00pm
- Sunday:
- Closed
If you need help now, call 111 for urgent medical advice, or 999 in an emergency. Marie Curie Support Line is free on 0800 090 2309.
Or ask us to call you
Common questions
How quickly can care start?
Often within a day or two, and sometimes the same day where a discharge is arranged. Call us with the timescale and we will tell you honestly what we can do.
Can you provide overnight or 24 hour care?
Yes. Waking nights, sleeping nights and continuous care, and we can usually increase cover at short notice as things change.
Do you work with the district nurses and hospice team?
Always. They manage symptoms and medication, we provide the daily care, and we follow the plan they have put in place.
Do your carers manage pain or give end-of-life medication?
No. That is done by the nurses and the GP. Our carers prompt medication where the care plan says so, and they contact the nursing team promptly when something changes.
What support is there for the family?
Practical care so you can be present rather than exhausted, nights so you can sleep, and someone to ask questions of. We can also point you towards bereavement support.
What happens after someone dies?
We help with the immediate practical things and stay until you have someone with you. Afterwards we withdraw gently, and we can point you towards longer term support.
