03330 529 800
CQC rated Good, view our report on the CQC website
TKS StaffingHome Care in Derbyshire & Staffordshire

About TKS Staffing

We are a CQC rated home care provider based in Derby, supporting adults across Derbyshire and Staffordshire to live well in their own homes. This is who we are, what we believe about care, and the team behind it.

CQC rated Good. Local team. Free home assessment.

The full TKS Staffing care team together at their 2024 award celebration
  • CQC rated Good

    Regulated, inspected and open about our report

  • Trained, DBS checked carers

    Fully vetted, with ongoing training

  • Short visits to 24 hour care

    Packages that change as needs change

  • Free home assessment

    No obligation, at a time that suits you

Our story

TKS Staffing was founded in 2014 to do something straightforward: provide the kind of home care we would want for our own families.

We have grown into a trusted local provider, supporting adults across Derby, Burton-on-Trent, Swadlincote, Lichfield, Rugeley and the surrounding Derbyshire and Staffordshire communities. We have stayed deliberately local, because knowing the area means shorter journeys between visits, more time in the home, and carers who understand the communities they work in.

What has not changed is the way we work. Every care package still begins with a conversation and a free home assessment, and every plan is still built around the person rather than around our rota.

What person-centred care actually means to us

It is a phrase every care provider uses, so here is what it means in practice.

  • We start with the routine you already have.

    Not a standard visit template. If you have had breakfast at the same time for forty years, we work around that.

  • We do things with you, not for you.

    Independence is the goal. If you can still manage part of a task, we support that part and leave the rest to you.

  • We tell you the truth.

    About what care will cost, about what is realistic within a visit, and about anything we notice that concerns us.

The values our team works to

  • Dignity

    We knock, we ask, we explain, and we never rush someone through a task that matters to them.

  • Independence

    Our job is to help people keep doing what they can, for as long as they can.

  • Compassion

    We recruit for kindness first. Skills can be taught, warmth cannot.

  • Reliability

    Turning up, on time, as arranged. In home care this is the whole foundation of trust.

  • Respect

    Every home has its own rules and routines, and we work to them, not ours.

Meet the team

Care is delivered by people, so it matters who they are. Our office team plans and reviews every care package, and our carers are the people you will actually see at your door.

The TKS Staffing home care team of carers and coordinators in branded navy uniforms in Derby

The people we send into your home

We recruit for character first. Every carer joins us through the same route: an interview focused on values, an enhanced DBS check, references, right to work checks, and a paid induction before their first solo visit.

Our carers come from communities across the UK, Europe, Africa and Asia, and that range is one of our strengths. It means we can often match a carer to a client's language, culture or dietary needs, and it means our team brings a genuine breadth of experience into every home.

Training does not stop at induction. Every carer completes ongoing training in safeguarding, moving and handling, medication, infection control and person-centred care, with additional training in dementia and end-of-life care for the teams who need it.

TKS Staffing carers taking part in moving and handling training at the Derby office
  1. Step 1: Values based interview
  2. Step 2: Enhanced DBS and references
  3. Step 3: Paid induction and shadowing
  4. Step 4: Ongoing training and supervision

Regulated, inspected and accountable

TKS Staffing is registered with the Care Quality Commission and rated Good. Our inspection report is published in full, and we would encourage anyone considering care to read it.

Behind that rating sits the routine work: care plans reviewed regularly, spot checks on visits, supervision for every carer, a clear complaints procedure, and audits of medication and record keeping. If something goes wrong we want to hear about it quickly, and we will tell you what we have changed as a result.

Read our CQC report

Good

CQC overall rating

homecare.co.uk certificate: TKS Staffing Ltd has a review score of 9.4 out of 10, August 2026, based on 6 reviews

Supported by us, or arranging care for someone who is? You can leave us a review at homecare.co.uk/submitreview.

Where we work

We provide home care in and around Derby, Burton-on-Trent, Swadlincote, Lichfield, Rugeley and the surrounding Derbyshire and Staffordshire communities. If your town is not listed, please still call, as our coverage is growing.

Check care availability in your area

College Business Centre

Uttoxeter New Road, Derby DE22 3WZ

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What families tell us

  • Tapi came out to visit my mum to see what she needed. The care team who cared for my mum were absolutely brilliant. They all were respectful, caring, patient, reliable, happy and nothing was too much trouble. They cared for my mum at end of life and Tapi came to see my mum also near mum's passing. I cannot recommend this care team highly enough. Thank you to everyone.
    J C, daughter of a client, homecare.co.uk, January 2026
  • TKS Staffing dealt with difficult situations with care and compassion. The best care company in the area.
    Google review, via our public listing
  • The staff who visited were very helpful, respectful and accommodating around what tasks clients would like them to do.
    Google review, via our public listing
Careers

Come and work with us

We are recruiting carers across Derby and the surrounding areas. Flexible shifts, paid training and a supportive local team, whether you are experienced or completely new to care.

View Current Vacancies

Talk to us about care

If you have read this far, the next step is a conversation. Tell us a little about the situation and a care advisor will call you back within one working day. There is no obligation and no pressure.

03330 529 800
Monday to Friday:
9:00am to 5:00pm
Saturday:
9:00am to 1:00pm
Sunday:
Closed

Request a callback

So we can confirm we cover your area.

We will only use your details to respond to your enquiry. Read our privacy policy.

Prefer to give us more detail? Book a free care assessment

Questions about TKS Staffing

How long have you been providing home care?

We have supported people across Derbyshire and Staffordshire since 2014, and our team has grown steadily through recommendations from the families we work with.

Are you CQC registered?

Yes. We are registered with the Care Quality Commission and rated Good, and our full report is available to read.

How do you check your carers?

Every carer has an enhanced DBS check, references, right to work checks and a values based interview, followed by a paid induction with shadowed visits.

Will I get the same carer each visit?

We build small, consistent care teams so you see familiar faces. Complete continuity is not always possible with holidays and sickness, and we will always be straight with you about that.

What if something goes wrong?

Tell us straight away. We have a clear complaints procedure, we investigate properly, and we will tell you what we have changed as a result.

Ready to talk about care?

Whether you need care next week or you are just starting to look at the options, our team is here to help. The assessment is free and there is no obligation.

Office hours Monday to Friday. Out of hours support for existing clients.

AwardTKS Staffing Ltd homecare.co.uk Top 20 Home Care Providers East Midlands 2024 Winner BadgeTKS Staffing Ltd homecare.co.uk Top 20 Home Care Providers East Midlands 2024 Winner Badge. View our profile and reviews on homecare.co.uk

Top 20 Home Care Provider

East Midlands 2024, awarded by homecare.co.uk, where families score us 9.4 out of 10.

Reviews on homecare.co.uk
Reviews5.0Rated by families on GoogleRated 5.0 out of 5 on Google

Reviews on Google

What families say about us, in their own words, on our Google listing.

Read our Google reviews
Regulator

Regulated by the CQC

Rated Good by the Care Quality Commission. Our inspection report is public, and we would rather you read it than take our word.

Read our CQC report