Personal Care
Help with washing, dressing and medication as part of the same visit.
A dementia diagnosis changes daily life, but it does not have to mean leaving home. Our dementia trained carers support people across Derbyshire and Staffordshire to stay in the place they know best.
CQC rated Good. Dementia trained carers. Free home assessment, no obligation.

CQC rated Good
Regulated, inspected and open about our report
Dementia trained carers
Trained in dementia support, not just general care
Familiar faces
Small, consistent teams so routine is protected
Free home assessment
No obligation, at a time that suits you
Familiar surroundings, a familiar routine and a familiar face at the door make a real difference to how settled someone with dementia feels. Confusion is often at its worst when everything changes at once, which is why staying at home, with the same small team of carers, is so often the right answer.
Our carers are trained in dementia support and work at the pace of the person in front of them. That means gentle prompts rather than taking over, and keeping the day predictable and calm.
We support people living with Alzheimer's disease, vascular dementia, Lewy body dementia and other forms of memory loss, at every stage from a recent diagnosis to advanced needs. We support the families around them too, because a diagnosis lands on the whole household.
Every care plan is different, and yours will be built at your free assessment. Typically it covers:
Support that starts small, protects independence and grows only when it is needed.
For when washing, dressing, meals and medication have become difficult to manage alone.
Consistent, trained support so you are not doing this alone, and so you can rest.
Late afternoon and evening visits for when confusion and restlessness are at their worst.
Reliable eyes on a parent, with regular updates from carers who know them.
We knock, we explain what we are doing, and we never rush someone through something that matters to them.
If someone can still do part of a task, we support that part and leave the rest to them.
We build small teams around each person, because a familiar face removes the need to explain who we are.
Dementia changes. The plan changes with it, and we review rather than assume.
You hear from us when something changes, not only when there is a problem.
Your carer arrives at the agreed time and gives your mum or dad a moment to recognise them before anything else happens. There is no rushing at the door.
They talk through what the morning holds, offer choices rather than instructions, and support with washing and dressing at whatever pace suits that day. Breakfast is made the way it has always been made, and medication is prompted at the usual time.
Before leaving, they tidy round, check the home is safe, note anything worth flagging, and confirm when the next visit will be. If something has changed, a family member hears about it the same day.
Every carer supporting someone with dementia completes dementia training, not general care training alone.
Small teams are built into the rota rather than left to chance.
We will tell you if needs have moved beyond what visits can safely cover.
Based in Derby, covering Derbyshire and Staffordshire, with shorter journeys and better timekeeping.
Help with washing, dressing and medication as part of the same visit.
Waking or sleeping nights for when the evenings and nights are the hardest part.
Cover so a family carer can sleep, work or take a proper break.
You do not need to have worked out what you need before you call. Describe what is happening and a care advisor will talk you through the realistic options, including the ones that are not us.
03330 529 800Whether the diagnosis came last week or things have been getting harder for months, our team is here to help. The assessment is free and there is no obligation.
Office hours Monday to Friday. Out of hours support for existing clients.
TKS Staffing Ltd homecare.co.uk Top 20 Home Care Providers East Midlands 2024 Winner Badge. View our profile and reviews on homecare.co.ukEast Midlands 2024, awarded by homecare.co.uk, where families score us 9.4 out of 10.
Reviews on homecare.co.ukWhat families say about us, in their own words, on our Google listing.
Read our Google reviewsRated Good by the Care Quality Commission. Our inspection report is public, and we would rather you read it than take our word.
Read our CQC report